Writing and Publishing Articles

Writing and Publishing Articles

HelpNest includes a full-featured rich text editor powered by Tiptap. This article demonstrates every formatting feature available to you.

Creating an article

1. Go to Dashboard > Articles

2. Click New Article

3. Choose a collection and enter a title

4. Start writing — changes auto-save every 30 seconds

Text formatting

The editor supports all standard inline styles. You can make text bold, italic, underlined, or struck through. Combine them freely: bold italic.

Use backticks for inline code when referencing commands or values inline.

Pro tip: use the bubble menu — select any text to see formatting options appear inline without touching the toolbar.

Headings and structure

Use H2 for top-level sections and H3 for sub-sections. The outline panel on the left tracks all headings and lets you jump to any section instantly.

Bullet lists

• Rich text editor powered by Tiptap

• AI-powered semantic search via OpenAI + Qdrant

• 8 built-in themes — swappable without redeployment

• Multi-workspace support from one instance

Numbered lists

1. Write the article content

2. Fill in the excerpt and URL slug in the properties panel

3. Click Publish

Task lists

Use task lists for checklists and step-by-step guides your readers can follow along with:

• Create your first collection

• Write and publish your first article

• Customise your help center theme

• Embed the search widget on your site

Code blocks

Use code blocks for multi-line commands, configuration snippets, or any code your readers need to copy:

git clone https://github.com/babble-open-source/helpnest
cd helpnest
cp .env.example .env
./scripts/dev-setup.sh
pnpm install && pnpm dev

Code blocks support syntax highlighting for bash, JavaScript, TypeScript, JSON, and many more languages.

Tables

Insert tables to compare options or present structured data clearly:

Saving and publishing

Changes auto-save every 30 seconds. You can also:

• Click Save draft to save immediately without publishing

• Click Publish to make the article live on your help center

• Click Update to push changes to an already-published article

Version history

Click History in the top bar to view all saved versions of the article. Click Restore next to any version to roll back — the restored content loads into the editor as an unsaved draft so you can review it before publishing.