Custom Domain Setup

You can serve your help center on a custom domain like help.yourcompany.com.

Option 1 — Subdomain (recommended)

1. Add a CNAME record pointing help.yourcompany.com to your server's IP address.

2. In your HelpNest dashboard, go to Settings and enter help.yourcompany.com in the Custom Domain field.

3. Set up a reverse proxy to forward requests to the HelpNest app.

Example nginx config:

server {
  server_name help.yourcompany.com;
  location / {
    proxy_pass http://localhost:3000;
    proxy_set_header Host $host;
    proxy_set_header X-Real-IP $remote_addr;
  }
}

Option 2 — Path prefix

If you want yourcompany.com/help, proxy all /help requests to the HelpNest app.

SSL

Use Certbot with Let's Encrypt for free SSL certificates, or use Caddy which handles SSL automatically.